Voyage Support
Write to amos@lamenna.app with your phone model, the app version (Settings in Voyage) and what happened.
Common questions
| Question | Answer |
|---|---|
| I didn't get my sign-in code | Check the number includes your country code, wait a minute, then tap resend. Codes are sent by text message. |
| I can't see a trip I was invited to | Ask the trip planner to check the phone number on your member row matches the one you signed in with. |
| How do I add someone to a trip? | Planners open the trip → Members → Add, with the person's phone number. |
| How do I import my trip notes? | In Apple Notes or any app, tap Share → Voyage, or paste the note in the trip's Import screen. |
| How do I delete my account? | In the app: Settings → Delete account, or email us. You have 30 days to restore it by signing back in; after that it is permanent. |
Delete your Voyage account
Voyage by Lamenna Solutions. You can delete your account and its data at any time.
| Step | What to do |
|---|---|
| 1 | In Voyage, open Settings (the gear on the Trips screen). |
| 2 | Tap Delete account and confirm. |
| No app? | Email amos@lamenna.app from any address with the phone number you signed in with. We check the request comes from you, then delete the account within 30 days. |
| Data | What happens |
|---|---|
| Profile, phone number, sign-in record | Deleted after 30 days |
| Your place in each trip, what you ticked off, photos you shared | Deleted after 30 days |
| Trips only you were in | Deleted entirely after 30 days |
| Items you added to a shared trip's plan | Kept for the rest of the group, no longer linked to you |
| Device version records | Deleted after 90 days without activity |
For the first 30 days you can change your mind: sign back in and choose Restore. After that, deletion is permanent.